Managed Services
At White River Services, we design our Managed IT Services around your needs—not rigid contracts or one-size-fits-all solutions.
We don’t require multi-year commitments, and we’ll never insist that districts lease new equipment as part of a service agreement. Any equipment you purchase remains fully owned by your district—always.
Our goal is to support and strengthen your existing infrastructure while giving you full ownership and control of your IT environment. With WRS, you get a true partner—not a vendor lock-in.
HELP DESK
There is no question too small or too big. Our professionals are just one phone call away.
CLOUD STORAGE
Feel confident that your data is safe with backup and replication services pointed to a secure off-site location.
REMOTE SUPPORT
Utilizing our secure remote management and monitoring software we have the capability of interfacing with your system in real time, allowing our staff to see what you see to provide an immediate solution to your issue.
PREVENTATIVE MAINTENANCE
Preparing a maintenance program can eliminate ongoing issues. IT is rapidly changing and keeping up to date is vital to keep your systems running with minimal downtime.
PROACTIVE MONITORING
Our proactive monitoring service allows our engineers to detect and address issues on your systems/network often times before the client is even aware of an issue.
TICKET SYSTEM
Getting the help you need is easy with our online ticket system. It is easy to submit and track your tickets!
SECURITY
Have confidence that your network is more secure with EDR real-time monitoring, ransomware detection and up to date network policies and firmware.
GUARANTEED RESPONSE TIME
WRS implements service level minimum response times when it comes to your issues--making sure you get a resolution when you need it most.